Expertly Managed

Supportive, Expert Help from People In Fort Lauderdale, Miami & South Florida Who Understand You.

Expertly Managed Subscriptions are designed to provide the support and services your business needs to succeed. Our expert team is always connected and ready to assist with any IT issues that may arise.

Our subscriptions are carefully curated to provide the right level of security, services, and support for your business and team. We use real-time analytics, scanning, and user interaction monitoring to ensure that your IT infrastructure is running securely and efficiently.

Our subscriptions are flexible and can be tailored to fit your specific needs, whether you have in-house IT or you are ready for your business to be Expertly Managed.

Proactive Management and Monitoring

Our AI-assisted maintenance and performance optimization provides continuous optimization and prompt problem escalation and resolution.
The network operations center (NOC) for managed servers ensure that your servers are monitored and managed by experts, providing you with peace of mind.

We also provide advanced threat detection, hunting, and assistance for your network and devices through our security operations center (SOC) on managed networks and endpoints.
Our advanced endpoint protection includes process monitoring, persistent threat detection, spyware and malware protection, and web filtering. With Windows Endpoint Application Control, you can easily control and manage the applications running on your devices.

We also offer endpoint data encryption at rest with key documentation, ensuring that your data is always secure and can be easily accessed if needed.
Secure remote desktop access enables your team to access their desktop securely from anywhere, while endpoint documents cloud backup provides an additional layer of protection for your important files and documents.

Monitored and Managed Network Infrastructure

Our Monitored and Managed Network Infrastructure provides enterprise-level protection and management for your network and connected devices.
Our team helps ensure your network runs smoothly and reliably through our monitored and managed VoIP/Data Network Switches with POE.

With our advanced enterprise-class firewall and network security, your network is always secure.
Our networks offer power monitoring and management with auto-remediation, so you never have to worry about internet disruptions.

Our monitored and managed secure and guest wireless networks provide separate and secure networks for your employees and guests.
We provide secure VPN access management for secure access to your network from any location.

Domain name, DNS, SSL certificate, SPF/DMARC/DKIM monitoring, and management ensures your online presence is professional and secure.
Our IT infrastructure documentation provides a comprehensive overview of your IT systems, while our internet service provider monitoring with outage tracking and reporting ensures uninterrupted internet access.

End User Support and Assistance

We understand that end-users may face various IT issues, which is why we offer streamlined end-user issue reporting and ticketing.

Our dedicated team of experts is always ready to provide prompt assistance and ensure swift resolution of any IT issues.

You can count on our reliable support system to address any concerns you or your team may have.

Optimized Microsoft 365 Management

Our Microsoft 365 tenancy management services are designed to optimize your Microsoft 365 environment, ensuring smooth operation and compliance with industry standards.

With Microsoft 365 tenancy baseline security, your data is protected, and your organization remains compliant with security regulations. Our comprehensive email protection includes link/malware/spam/phish filtering, safeguarding you from phishing attacks and other malicious email threats.
Microsoft 365 email encryption keeps your sensitive communications secure and confidential. Collaborate seamlessly with Microsoft 365 Teams/SharePoint (shared) cloud file storage, which offers rights management and mobile access, enabling you to store, share, and collaborate on files from anywhere and on any device.

Stay connected and productive with cloud-based appointment scheduling, workflow automations, video chat, and conferencing tools, even while working remotely. Your secured personal cloud file storage with mobile access ensures your personal files are safe and easily accessible.

Privileged access management and multi-factor authentication (MFA/2FA) ensure only authorized users have access to critical systems and data.

With workstation policy management, consistent security policies are enforced across your organization, while mobile device management securely manages and protects your organization’s mobile devices.

Rest assured with our immutable cloud-to-cloud backup of Microsoft 365 data, including emails, OneDrive, and SharePoint, ensuring your data is always safe and recoverable.

Supportive and advisory IT helpdesk services

At Solutions Squad, we understand that technology can sometimes be overwhelming, even with the best IT solutions in place.
That’s why our supportive and advisory IT helpdesk services are designed to provide you with remote and on-site support, so you can get help with any IT issues or questions you may have.

Our experienced technicians can quickly and efficiently resolve any problems, allowing you to focus on running your business.
We believe in transparent pricing, which is why we offer consistent and predictable monthly costs.

With our Expertly Managed service, you can plan and budget for your IT needs without worrying about unexpected expenses or hidden fees.
Moreover, we offer IT advisory services to help you make informed decisions about your technology. Our team of experts can help you evaluate and choose the best IT solutions for your small business, ensuring that you always get the most value for your investment.

Co-Managed IT

Our co-managed IT service allows you to partner with us and share the responsibility of managing your IT infrastructure.
This means you can benefit from our expertise and experience while retaining control over your IT environment.

We’ll work with you to create a customized co-managed IT plan that aligns with your business goals and objectives.

With our co-managed IT service, you’ll have access to our team of experienced technicians, proactive management and monitoring, and a robust security framework to keep your business running smoothly.

Peace of Mind

Don’t wait until it’s too late to secure your business and its data.
Let our Expertly Managed service provide you with the peace of mind you need.

Our proactive management and monitoring, AI-assisted maintenance, performance optimization, and swift problem resolution will keep your technology running smoothly and efficiently.

With our experienced technicians always available to provide support and advisory services, you can rest assured that your IT needs are in good hands.

Take the first step by contacting us today so we can help you choose the right level and feature set of service for your business, so you can get the most value out of your investment in IT.